Along with being an encouragement to you, and providing you with an avenue to encourage others,
HeartScribe Publishing and Prints holds customer service and satisfaction as a top priority.

Purchasing Information: I'm offering bookmarks purchased from my web site for $3.00 each (suggested retail is $3.49). I've chosen to use PayPal to handle online purchases because of their reputation, affordable service, and because of the security they provide in protecting your financial information.

Option to pay by check: If you prefer, you may print out a MAIL ORDER FORM, fill it out and mail it to the address provided along with your check, Money Order or Cashier's Check. Please consider the extra time involved in receiving and processing this type of order/payment. I will process your order as quickly as possible once received.

Delivery time estimation: Being new to operating a business on the Internet (and all that is involved with e-commerce and shipping the products to your mailbox), I've initially determined that you should receive your order within 2-3 weeks from purchase. Once I receive notification from PayPal of an order placed and payment confirmed I will ship the package USPS 1st Class Mail. After I've been in business for a while and can obtain an accurate assessment of actual transaction processing, handling and mail delivery times, I'll update this information on this page. (I'm hoping it should actually take less than 2 weeks for you to receive an online order.)

Note regarding the print on bookmark's back side: I decided with my printing company to print the back sides of the bookmarks in grayscale for economic reasons. Thus the backs do not have the pink tones (for the heart and web address text as seen in the online examples). Of course, the front side remains in full beautiful vibrant color as seen in the online examples, only with much better resolution.

Return Policy: If for any reason you are not satisfied with the product(s) you receive, please return item(s) along with the exchange/refund form that will be included in your shipment within 14 days. You will receive whichever you specify, either an exchange or refund of your purchase price paid for each item returned.